Kitchen Organization

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Frequently Asked Questions

How long does shipping take?

We pack and ship all orders within 48 hours to get your items to you quickly. You’ll receive a tracking number as soon as your order ships.

Estimated delivery times:

  • USA: 4–7 business days
  • AU,UK,CA,EU: 8–10 business days

If your tracking doesn’t update within 15 days, we’ll send a replacement free of charge.

For any questions about your order, feel free to contact us at support@zalarahome.com.

What is your return policy?

We offer a 60-day money-back guarantee.

If you're not satisfied within 60 days, you can request a full refund — no questions asked.

All Zalara products also include a 1-year warranty covering material and craftsmanship defects.

If anything isn’t right, we’ll repair or replace it free of charge.

(Warranty does not cover damage caused by misuse, improper care, or accidents.)

How do I track my order?

After you place your order, you'll get a confirmation email.

Once your order ships (within 24–48 hours), we’ll send your tracking number.

Track your shipment anytime through our Tracking Page, and get automatic updates by email.

For any questions, contact us at support@zalarahome.com.

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Fast Worldwide Air Shipping
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30 Day Money-Back Guarantee
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